Customer Testimonials
We purchased a 2023 Toyota Highlander from Nolan Ferry. He gave us wonderful service and had a great experience. We are extremely pleased with our car.
Parts department very nice and helpful. Replacing 1 fob and fixing the other. Replacement $350. Fixing $0. Maybe a little pricey for the replacement. Awesome for the fixing.
This Toyota dealership is top-notch! Every service covered under my Toyota Care for my 2025 RAV4 has been quick with consistent updates and timely communication. I recently had to reschedule a 30K mile service last minute over the phone. They rescheduled it, but when I arrived it did not show up in their system. They easily could have turned me away, but instead they immediately fit my car in for this service. They saved me from wasting an hour of roundtrip travel. I cannot recommend this dealership, and Toyota, enough!
I love the people in the service department! They are so accommodating and respectful. (Except for the female service writer. I thought she was very disrespectful to her coworkers and the servicemen working on the vehicles). Whenever I go in, I never feel pressured to purchase any services that I don’t want, which is a big plus!
Honest, friendly, no pressure experience every time I’m there. It’s why I keep going back.
Very kind supportive and honest they do not sell unnecessary work Work is always done to perfection
Very punctual and friendly. No complaints at all. Even fit in a tire rotation during this appointment!
I had a very good experience. They made a vehicle similar to what I was currently driving available, they allowed me to drop my vehicle off on a Friday for a Monday repair, which was great for me because I live an hour away. My vehicle was done when they said it would be.
Best service my family and I have received. I usually work with J and have nothing but great things to say and a main reason why we keep going to get service done.
Keith helped us get a vehicle found that ended up fitting the bill better than what we thought we were after. Anderson-Weber seems a little unlike the average dealership experience these days. Everyone is calm and easy to work with and stayed away from "Grant Cardone" style of selling.
they're great
Everyone at Anderson Weber is always so helpful and inviting. It’s like they’re really happy to see
Great service and fast service!!!!
Excellent service!!! John ‘J’ is Great!
I came in in a panic needing to get to Madison in a few hours and they got me in and out in less than 2 hours! They were so kind and helpful and since I know NOTHING about cars, they offered to talk to my dad on speaker to explain everything that happened and what they were going to fix! They also gave me a great rate!
Outstanding customer service and quality workmanship. I will trust this Toyota dealership to handle all of my maintenance for my Toyota
Always friendly and helpful
Quality care and service for my Toyota at a fair price
Very professional No You always provide good service with very professional people in the dealership
Great customer service. Good work. Tim was great to work with. Kept me informed and was very customer centric.
A very good dealership to do business with. Am looking forward to experience more in the future.
Bought my first car recently and had a great experience working with Nick. He was very helpful, patient, and made the whole process smooth and stress-free. He answered all my questions honestly and helped me feel comfortable throughout the purchase. Really appreciate the excellent customer service.
Worked with Keith on getting my dream vehicle and he was amazing to work with! He was very responsive and helpful throughout the entire process! This is my husband and my first time at this dealership and had a great, painless experience! Highly recommend!
Anderson Weber Toyota has been our go-to automobile dealership for almost fifty years, including my parents, immediate family, and friends. At one time, we had over 38 vehicles from Anderson Weber used by our immediate family. Chris Ludescher is our current salesperson, and he knows the ropes on new and previously used vehicles, but he goes the extra mile to take care of all his customers.
Smooth, zero-pressure experience buying my 4Runner! The staff at Anderson-Weber Toyota were kind and patient, instantly erasing all my car-buying anxiety
Great service! Nick my sales person is the best!! Kevin 👏😊👍
Great service! Nick my sales person is the best!! Thanks. Kevin Murphy 👏😊👍
Freindly service. Nick was awesome to work with and the entire process only took 45 minutes.
The service personnel were courteous and very informative. Because my repair was taking longer than anticipated I was able to use a courtesy car to run my errands instead of waiting longer than anticipated.
The service was fine but you are pricing yourself out of customers.Hope that can be remedied.
Very friendly, efficient, clean well organized service. Waiting area is flimate controlled, quiet and a clean area with refreshments.
The service at Anderson Weber has been exemplary. Good people to work in taking care of our vehicles.
I am 86 years old and have purchased many many cars in my lifetime. This dealership is outstanding one of the best if not the best I’ve ever dealt with in my 86 years.The salesman I dealt with was outstanding. service folks are all very understanding and do their best to get the job done to your satisfaction. Anderson Weber is my highest recommendation for the purchase of a car and service.
Excellent customer service!!! Your team member ( can’t rember her name) but she noticed my plates in my front seat on the floor and she had them put on my car for me. Everyone was very friendly and took care of my car quickly and with a smile! I was very pleased! Thsnk you!!!!!
I had a headlight bulb replace for $175 and less tag two week now the same lightbulb is out again. Now I have to go back to complainer and hope they will be able to fix it once and for all with minimal or free of charge.
I received awesome customer service from Nolan when making my purchase of my vehicle.
I had my vehicle serviced at this location, and they provided great communication throughout the service process and excellent customer service. I worked with Jon at the service center, and he was understanding of my situation and talked me through options I could take as well as helped with transportation by providing a courtesy vehicle. Very informative, and throughout the entire experience gave the impression that they are customer focused.
Due to his efforts J was able to get me a throw away tire for my 4 Runner and Dave me about $300 dollars
Was very happy with the service I received on Tuesday, service was completed in a timely fashion and Tim was very friendly and knowledgeable.
They were very fast with their service. When they were finished they explained what they did and answered all the questions I had. They're awesome people and I would recommend them to all my family and friends
Helpful, efficient and show care for you. John went over the maintenance schedule so we keep our van in good condition. They are easy to deal with.
Great service, great people, can’t say enough good things about this dealership. Won’t go anywhere else.😊
The service center took longer than usual to get the oil changed and tire rotated. It took 1 1/2 hour which seemed long. Had I known I would have gotten picked up and not waited
The service people were excellent to work with They were friendly, helpful and courteous. Excellent
Excellent service Friendly staff, very knowledgeable, professional and efficient What more can I say, they were great
Every single employee is always so friendly here! They always go above and beyond expectation too. Their waiting room is also top notch with lots of comfy chairs, a spot for kids and fresh Starbucks coffee.
They were very helpful, with good communication. Also, they rubbed out a small scratch as a courtesy!
We are return customers and recently purchased another vehicle from Anderson-Weber. We always enjoy doing business at Anderson-Weber. We were able to work with Nick Heston again and always enjoy his enthusiasm. He is so helpful, knowledgeable and appreciate his assistance! Thanks!
Brought 2025 Toyota Rav 4 in for 5000 mile checkup. Said he would be an hour and that was spot on. Left me time to look at vehicles on lot and catch up on messages from my phone. Very comfortable waiting area.
It was great! Very smart and honest They were very kind knowledgeable and didn't try to take advantage of the fact that I know nothing about cars. Their recommendation has saved my car!!!
On time. Great service.
You are greeted right away when you pull into the service lane. They are efficient with checking you and have a pleasant waiting area to sit in, while they are servicing the vehicle. They keep you informed about the progress and go over the service results with you when it is completed.
Always friendly, helpful, efficient and kind. Very easy to work with and showing their professionalism.
Professional and courteous staff. Service performed in a timely manor. Proactive in contacting customers regarding upcoming service intervals. Highly recommend.
Jay always takes great care of our vehicles. Even though we bring our older Honda there, he treats it as he would a brand new Toyota.
Very knowledgeable and extremely friendly I would recommend you to all your of my friends
It was just a tire rotation and general check. All went well and fast. She was courteous and efficient.
Waited for my car to be done in 1-1/2 hours for brake fluid maintenance and they had me out of there in 45 minutes which was great!
I have put a huge amount of miles on my car. Jon, and the service center have been great advisors, helping me balance the costs while also being preventative. Jon is great to work with and extremely professional. I’m driving a 2022 Venza with 151,000miles on it. I have complete confidence because I know the car is being taken care of.
The people are always courteous and friendly. Service advisor is very knowledgeable. Vehicle is typically ready before or at the promised time.
We have bought cars from and had them serviced at Andersen Weber for 38 years. We have always had personalized care from all departments.
AW and Chris Ludescher are always on top of their game. Chris made sure I got the vehicle wanted in a timely manner.
Always receive great service in a timely manner. They do a great job of accommodating for service appointments and for having loaner vehicles available.
They were very helpful as I had an issue with my media center fur some time ago. They took the time to listen. Try to fix it a couple of times and then eventually can put in a complete new system. I appreciate their time their expertise their attention to detail and the willingness to help and understand the problem.
Service was quick and thorough. Explanations were helpful. Wait time was as expected or faster.
They are very polite knowledgeable and go over everything that they services. Friendly and helpful.
Great people, happy, enthusiastic, knowledgeable. So glad I bought my car there. Wish the service prices were a bit better but at least I know it’s quality work.
The people are great. They are very efficient. They are quick and thorough. Good job.
We were very happy with the entire process of getting our vehicle at Anderson Weber. They were patient and there was no pressure, which we really liked. They took the time to answer all our questions and I took it back in to get some questions answered on how to use some of the features and they took all the time I needed. I never felt rushed or that I was asking a stupid question. Professional yet had a great time.
Good job thanks very much! good job on repair. very friendly Good at explaining work being done
Always friendly and professional Not pushy. Informative. Good at explaining work being done and recommending other maintenance tasks for my vehicle
In for recalls but they took longer than indicated. Also had tires rotated.
Anderson Weber's Service Department team are the best! They are friendly, knowledgeable and provide excellent service. Being able to communicate via text while Toots (my 2002 Tacoma Prerunner) was being taken care was fantastic. I trust Anderson Weber's people completely. 😊
Anderson Weber is prompted detail to check my car over for service of oil change and tire rotation.
We had 10,000 mi. Ck up and the folks were great to work with. Would go back there anytime I needed something.
We had a really great experience with Anderson-Weber! We worked closely with Nolan, Shane and Keith—all were easy going and patient with us as we figured out what vehicle would be a good fit. Super fair trade in and great communication throughout the entire process. Just really good, trustworthy people, which we appreciated. Thanks for everything!
My wife and I looked at purchasing a rav 4 not having any clue on what we really wanted Kieth worked with us on finding the right car for us it was great team effort. Anderson - weber and Kieth our sales rep took great care of us.we love our new rav 4. Thank you
Great service and friendly staff!
Nolan was extremely helpful and knowledgeable. He was never pushy and seemed to genuinely care about us finding the right car. He was a great listener and didn’t try to talk us into anything or gloss over the downsides of any of the vehicles. Thank you, Nolan!
I recently worked with Anderson Weber with getting my Toyota 4 Runner Limited. Between Keith, Shane, & the rest of their team, Anderson Weber was patient and accommodating worked with me to find what I wanted. I would highly recommend Keith at Anderson Weber as he was personable and did great job with all followup. Thanks for all your help Anderson Weber crew!
Good job No thanks Ok it was good and timely for my schedule of that day which was a Tuesday
Simply great great dealership Anytime I call for service there right on it Great service
Nothing unusual, I drove the car in the shop. I was directed to the waiting and was told when it's done.
I've been going to them for a long time now they are all very courteous and more than willing to help with anything I need! They're all great group!
Provides quality service in a timely manner Very respectful and thorough with diagnosing the issue